YamanBuddy Passenger Application Privacy Policy

Introduction

This Privacy Policy is issued by Nimbus Venture (Pvt) Limited, a company registered under the laws of Sri Lanka [Registration No. PV77418], with its registered address at No.7, 8th Lane, Nawala Road, Nawala. Nimbus provides the "YamanBuddy Application" as a service through mobile applications and other online platforms. This document outlines how we collect, use, and protect your personal data when you use the YamanBuddy application and services (collectively referred to as “Services”).

Your privacy is important to us, and we take the protection of your personal data seriously. This Privacy Policy explains how we handle the personal information collected from you during your interaction with YamanBuddy. It also details your rights and how you can manage your data.

By using the YamanBuddy Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, we request you refrain from using our Services.

Partnership with Road Passenger Transport Authority (RPTA) - Western Province

Please note that the YamanBuddy application was developed in collaboration with the Road Passenger Transport Authority - Western Province (RPTA), which owns the bus schedule information. The app’s features and functionalities are designed to meet the operational and regulatory requirements set forth by the RPTA.

The application is offered free of charge, but due to regulatory compliance and our client's requirements, it is mandatory to collect user (passenger) information. Only authenticated users can access the application’s APIs, ensuring secure and restricted access to the system.

Information We Collect

We collect various types of information to provide and improve our Services, as follows:

• Personal Information: This includes details such as your name, telephone number, email address, and other profile data you provide when creating or updating your account.
• Location Data: We require access to your device’s precise geographic location to offer transportation services.
• Transaction Data: Details related to your use of our Services, such as the type of service requested, trip details, and payment information.
• Device Information: Information about your device’s hardware, software, and network.
• Third-Party Information: If you log into YamanBuddy via third-party services such as social media, we may collect additional information from those platforms.

How We Use Your Information

• Service Provision: We use your personal data to deliver our Services, process transactions, and communicate with you regarding your transportation needs.
• Internal Operations: Data collected helps us monitor and improve the performance of the app and ensure its efficient functioning.
• Legal Compliance: We may use your data to meet legal obligations, regulatory requirements, and contractual responsibilities, especially those stemming from our collaboration with the RPTA.
• Communication: We may contact you for service updates, reminders, or feedback.

User Identification and Account Deletion

It is mandatory to collect user information to comply with the RPTA’s requirements. However, users have the right to delete their accounts at any time, and upon doing so, their data will be removed from our system.

Cookies and Online Tracking

We use cookies and other online tracking technologies to understand user behavior and improve our Services. These small text files help us remember your preferences and settings when you visit our website or use the app.

Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law. In some cases, we may anonymize your data for research or statistical purposes.

Third-Party Sharing

We may share your personal information with:

• Transportation Providers: To facilitate your requested services.
• Third-Party Service Providers: Who help us manage and improve the app.
• Legal Authorities: In compliance with laws and regulations. We do not sell or disclose your personal data to unauthorized third parties.

Security Measures

We take reasonable steps to protect your personal data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet is 100% secure.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. We encourage you to review the policy regularly. In case of significant changes, we will notify you through the app or email.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at support@yamanbuddy.lk.

By using YamanBuddy, you acknowledge and agree to the collection and use of your information as outlined in this Privacy Policy.