This is the Privacy Policy of Nimbus Venture (Pvt) Limited, a company duly incorporated and existing under the laws of Sri Lanka [bearing Registration No. PV77418] and having its Registered Address at No. 7, 8th Lane, Nawala Road, Nawala (hereinafter referred to as “Nimbus”) providing the service of the “YamanBuddy Operator Application” through mobile applications and services (collectively, the “Services”) provided by Nimbus through YamanBuddy. This Privacy Policy describes our practices in handling the information that you provide to us and that we collect about you as a user of our Services.
Your privacy is important to us and we want to assure you that the Personal Data we collect about you will be treated with care. This Privacy Policy will inform you about how we look after your Personal Data when you avail the services of YamanBuddy through Nimbus using various means such as visiting our website or application.
This Privacy Policy applies to all users of our Services. We may store, maintain, process, and/or transfer the information you provide to us and that we collect about you in a country or countries that may have less strict data protection laws than in the country where you reside. If so, we will take reasonable measures to protect your information in accordance with this Statement.
Your use of our Services indicates your agreement with and consent to our practices described in this Privacy Policy. If you do not consent to or agree with this Privacy Policy, please do not use any of our Services or participate in any of the features or activities relating to the Services.
We collect information you provide to us in connection with our Services, such as when you create or update your account, log into your account, contact our customer service, or otherwise communicate with us via telephone, our websites, mobile applications, or otherwise. This information includes your name, email address, contact number, bus number(s), and route number(s) (collectively, “Personal Information”).
If you do not wish to provide any Personal Information, you may simply decline to use our services.
In addition to the information you provide to us, we may also collect information about you when you visit our websites, use our mobile apps, or otherwise use our Services, such as how you use and interact with our Services, your selected preferences and settings, your Internet Protocol (“IP”) address, the URL from which you access our websites and mobile apps, the pages you visit on our websites, and the time and duration of your visits to, or use of our websites and mobile apps.
We may collect information about your devices, including hardware, operating systems, software, and mobile network information.
We may also get information about you from third parties, for example, if you log into your account with us via social media or another service provider, such as Facebook or a Gmail email account. You should be aware that Nimbus cannot control the information it obtains from third parties.
On our websites, mobile applications, and other online Services, we use automatic data collection technologies such as beacons, pixel tags, software development kits, and “cookies” in order to remember user online preferences and settings, enhance your experience when using our Services, analyze online website traffic and trends, be informed about a user’s device and network information, and generally understand the behaviors and interests of users of our Services. Cookies are small text files stored on your browser or device by websites, mobile apps, and other online media that can recognize or authenticate repeat users, facilitate the user’s ongoing access to and use of the website and allow a website to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising relevant for each user.
We collect transaction details related to your use of our Services, including the type of service requested, date and time the service was provided, amount charged, distance traveled, and other related transaction details. Additionally, if someone uses your promo code, we may associate your name with that person.
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Nimbus shall only collect, process, use, share, and store your personal information where we are satisfied that we have an appropriate legal basis to do this. This may be because of:
Nimbus uses the information we collect to respond to your requests, send you updates, and otherwise communicate with you; facilitate and otherwise process transactions; improve our Services; respond to your inquiries; prevent illegal activities; comply with court orders, government requests, and other applicable legal requirements; enforce our Terms of Use and otherwise provide you the Services. We may share your information with our consultants and other service providers as necessary to provide you Services on behalf of Nimbus. For example, in fulfillment of your transportation requests, we may share with Transportation Providers your name, your requested destinations.
We may use the information we collect for our internal business purposes, for example, to manage the content of our websites or to assess the amount of online traffic to our websites. Nimbus may provide third parties with aggregate statistics about our visitors, traffic patterns, and related website usage information. This data reflects website usage patterns gathered during hundreds or thousands of user visits to our websites.
Nimbus also reserves the right to perform, or have performed by third parties, statistical and other analyses of user behavior and characteristics in order to measure interest in and use of the various pages, or functional, graphical, or informational frames or areas of the websites, and to inform advertisers of such analyses as well as the number of users that have been exposed to or clicked on their advertising banners.
Nimbus will only provide aggregated anonymous data from log files and other databases of user information to third parties to improve our content offerings, graphics, layout, ease of website use or navigation, and otherwise to provide and to improve our Services.
You will receive emails, text messages, phone calls, and other communications from us to provide you with our Services, provide updates, or respond to inquiries made through our websites and mobile apps. We may send you communications in which we believe you would be interested, including information about our services, promotions, products, and events.
Any testimonials or feedback that you provide to us will be utilized to improve our Services. In addition, we may use testimonials in our marketing materials, but we will not include any of your personally identifiable information in such marketing materials unless we have your written consent to do so.
Mobile platforms such as iOS and Android define device data that mobile apps cannot access without your consent. The first time our mobile app wants to access your data, the iOS mobile platform will alert you, and you will be able to consent (or not consent) to that request to access data. An Android device will notify you that our mobile app wants to access your data before you first use the app; then your subsequent use of the app constitutes your consent.
Information will be used to display interest-based advertisements for features, products, and services that might be of interest to you.
To conduct marketing activities and to conduct market research.
Nimbus may work with third-party partners to provide and improve our service. When doing so, we will impose strict restrictions on how our partners can disclose the data we provide.
Other than the above, Nimbus will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorized or required by law, reasonably necessary to enforce the law, or necessary to investigate a suspected unlawful activity.
You might find external links to third-party websites on our Platforms. Our Privacy Notice does not apply to your use of a third-party site. We are not responsible for the privacy practices of websites that are not operated by Nimbus and encourage you to read the privacy statements of any such third-party site.
You may request access to your personal and account information to review it and make corrections, additions, and/or deletions at any time as allowed by applicable law. Please note that we may retain certain information if it is required by law or for legitimate business purposes, such as to collect any outstanding debts on your account, follow up on any breach of our Terms of Use, evidence of any fraudulent activity, and protect our rights or the rights of others.
Your information will only be retained for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To comply with applicable laws locally, we may store your data for up to a period of 12 years from the time of receiving it.
To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process such data, whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you and you can no longer be identified by it) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
We are dedicated to ensuring that your account and information remain secure. Nimbus uses generally acceptable security measures to protect your personal information against unauthorized access, use, loss, misuse, and alteration when such information is solely within our possession or control.
Please note that despite all precautionary steps, no data transmission over the Internet can be guaranteed to be 100% secure. Nimbus will use commercially reasonable measures to protect your information but does not warrant that the information transmitted to us will be secure at all times.
If you have any comments, questions, or concerns about the contents of this Privacy Policy or the way in which we use your information, we encourage you to contact us at support@yamanbuddy.lk to see if we can help resolve the issue in the first instance.
Nimbus will amend this Privacy Policy from time to time in accordance with applicable laws and regulations, and the updated version will be posted on this website. We request that you revisit this website from time to time for updates on the Privacy Policy. Historic versions of this Privacy Policy can be obtained by contacting us.
The Privacy Policy may be translated into different languages, and in the event of any inconsistency among the versions, the English version shall prevail.